Master index of all AIPM (AI Operations) ticket-handling SOPs, authoritative in Confluence space AIOPERATIONS.
Playbook Registry
- [[AIPM Intake SOP]]: Overall triage and classification logic.
- [[AIPM Playbook: LLM API Key & Cloud Credential Provisioning]]: AI Operations Credential and API Access Provisioning.
- [[AIPM Playbook: Glean API Token / Credential Self-Service Provisioning]]: AI Operations Credential and API Access Provisioning (Lightweight automation tokens).
- [[AIPM Playbook: Claude/ChatGPT Seat, License & Domain Access Requests]]: AI Operations Credential and API Access Provisioning (Personal seat requests).
- [[AIPM Playbook: Custom Business App Approval (Docebo App Scope Checklist / Security Risk Review)]]: Custom Business App Approval Playbook.
- [[AIPM Playbook: MCP Connector Setup & Integration Configuration]]: AI Operations MCP Connector Setup.
- [[AIPM Playbook: AI Solution Consulting & Custom Integration Build]]: AIPM Playbook AI Solution Consulting & Custom Integration Build.
- AIPM Playbook: Lovable Credit & Capacity Management: AIPM Playbook: Lovable Credit & Capacity Management.
- [[AIPM Playbook: Misrouted / Out-of-Scope Requests (Wrong Queue Redirects)]]: AIPM Playbook Misrouted Out-of-Scope Requests.
- AIPM Playbook: Platform Administration — Troubleshooting, Access Fixes & Data Configuration: AIPM Playbook: Platform Administration — Troubleshooting, Access Fixes & Data Configuration.